cuatro. Of many OKCupid members used your website for many years

“There was absolutely nothing variation when you compare users who were a great 65 per cent matches and those who was basically a keen 85 percent fits. Likewise, ninety per cent suits was few and far between.”

Despite any kind of flaws OKCupid might have, it is really worth detailing that more and more people, actually a number of the unhappy ones, purchased its features consistently. Of several have discovered times. This will signify a good amount of members are able to find a meaningful feel indeed there.

5. OKCupid’s customer care renders much as desired.

For people who listed below are some OKCupid’s page into the Bbb (BBB) site (which is always a good tip whenever examining people businesses credibility), visitors OKCupid has been slapped with a big, freaky ‘F’. The reason why? Out-of 96 problems recorded from the players facing them, OKCupid totally ignored this new BBB’s request to answer the latest problems 57 times. Only fourteen complaints keeps actually become resolved. This should be an enormous warning sign to you personally, precious user, you to OKCupid’s customer support is not its good match.

Its customer care is really so bad that many of the members’ problems and you will ratings identify it “nonexistent.” One OKCupid member, Kyler out of London area, Ontario, writes to the Consumer Situations:

“Letters was in fact delivered to them per week, there’s absolutely no react. We fundamentally got told over the phone which they you should never also have a look at them. They explained over the phone, really singsong sound, that OKC doesn’t have cellular telephone assistance of any sort, and so i expected when the there was any way to-arrive her or him, I became advised zero.”

In other words, if you opt to sign up with OKCupid and another goes wrong, cannot anticipate people assistance from its customer service team.

six. OKCupid users claim that their users are all of a sudden removed.

All the OKCupid analysis and you may grievances describe members-newer and more effective and lots of a lot of time-date participants, certain free and many purchasing-trying to log into its pages, merely to found what appears to be a routine “our-site-is-currently-down” content, since the described within criticism:

“Whenever i attempt to log on to my account, I get a contact proclaiming that ‘we are experiencing technology issues, delight is actually right back afterwards,’ which about what I’m sure out of learning issue community forums away from their site, is their way of claiming ‘your account has been removed.'”

No matter what repeatedly the fresh new member returns, the profile is just moved for good. Following, when they you will need to contact the “nonexistent” customer care, fury arises. A similar customers says:

From the all those analysis and complaints We understand, I might guess 80 % ones mirrored so it same circumstances, but none of them hinted as to why. Of several former members imagine that the is perhaps all part of a beneficial area by the InterActiveCorp, hence owns both OKCupid and Match, to-drive more people to match, which will set you back so much more. Little has been shown, needless to say.

seven. OKCupid’s vehicle-revival feature clicks players out-of.

All dating site have this issue. When members rating a premium registration which have OKCupid, they are also, on the conditions and terms, deciding on features the registration immediately renewed at the end of your own registration months and then have money taken off its checking account or charge card.

Such as for example, for people who signed up for a beneficial around three-month membership that have OKCupid, after one to 90 days you’ll pick good charge on your own checking account for another three-times subscription. Because this is about terms and conditions, of numerous members let it go consequently they are amazed in the event that 2nd detachment goes.

How to end this really is so you can basic investigate conditions and terms before you sign upwards. After you mouse click ‘submit’ or ‘sign me up’, you’re contractually obligated to stay glued to the conditions and terms, if or not your read him or her or otherwise not. Next, be mindful of the revival dates. Carry out an indication sexy uniform dating on your own portable. Ultimately, when you see the brand new day coming therefore do not want so you’re able to replace, enter your own settings and you will cancel your An excellent-Checklist plan. For individuals who wait until the past moment, you could find you to OKCupid’s program takes long to techniques the demand and your membership try renewed against your desires.